Why is my order taking longer than expected?

On occasion, the order fulfillment may take longer than initially expected. This may be caused by one of the following:

• The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the print providers do not necessarily inform us).

• The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.

• The order contains 12 or more items.

 

Do you offer gift packaging?

For the time being we do not offer any gift packaging.

How are the products packaged?

We use several different types of packaging, selecting the most appropriate option based on the product type. Extra care is taken to ensure maximum protection of fragile products.

 

Clothing

High-quality poly-mailer bags, paper envelopes, and cardboard boxes in a variety of sizes (for larger orders).

Accessories

Waterproof poly-mailer bags are used for soft products, such as face masks or socks. If required, padded mailer bags are used for extra protection. Phone cases are shipped in padded envelopes or recyclable cardboard shippers.

How much does shipping cost?

Shipping rates will vary depending on product type, fulfillment location, and delivery destination. 

 

Please note that the shipping rate amount is non-negotiable and created from the rates provided by the applicable shipping carrier service. Neither 1999, nor our fulfillment centers, are able to influence these rates.